Skip to main content
PantherCard Office
Skip slider content
Is your card missing?
Visit the
Lost/Stolen Card
section of the Personalize menu to immediately deactivate your ID Card and protect yourself from loss.
Financial Aid - Bookstore
Students who have excess financial aid funds available can purchase course materials at the bookstore from December 18 – January 31. Course Materials for ALL SPRING TERMS should be purchased at this time. The funds available after your course fees are paid will be added to your PantherCard. You must have your Palm Beach State College PantherCard on hand (physical or virtual) to make the purchase.
Order your books online with Financial Aid!
Watch this quick video for more information on how you can order your books online at the bookstore AND have them shipped to you! https://youtu.be/HATv74l51io
Online photo submission
Students can upload a photo online and have their PantherCard mailed home. Watch this video for more information: https://www.youtube.com/watch?v=tDCOFFT_DOY
Make A Deposit
Personalize
Grant additional access
Request Money
Low Balance Warning
Lost/Stolen Card
Automatic Deposits
Guest Users: Change password
Navigate
Manage Account Home
Account Statements
Plans
Recent Deposits
Make a Deposit
Manage Payment Methods
FAQ
News
Virtual Card Display
Photo Upload
Terms & Conditions
REVISED 1-29-15 The following terms and conditions are to be provided by Palm Beach State College to all cardholders. Use of the PantherCard (1) The cardholder agrees that the PantherCard is the property of Palm Beach State College and can be confiscated upon demand from bearer as a result of inappropriate conduct or abuse. Use of the PantherCard is subject to all terms, conditions, rules, and regulations herein. (2) You must present your PantherCard at the time of use in order to obtain services. Your card and related accounts are non-transferable; any misuse or illegal transactions can result in privileges being suspended or revoked. Except as provided below, you are responsible for the usage of your card. PantherCard Accounts (1) The PantherCard Account is an optional account of pre-deposited funds accessed by the cardholder for products and services. Funds cannot be withdrawn off the card at any time, except for withdrawal from the college or graduation. (see Closing Accounts, Refunds, Returns) (2) Cardholder's PantherCard accounts will be activated automatically upon an initial cash deposit of a minimum of $1.00 at any campus Card Management Center or online. The Card Management Centers accept cash only and do not give change. (3) The cardholder understands and agrees that the PantherCard is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances. (4) If the cardholder's PantherCard Account balance goes below zero as a result of the system or one of its readers being off-line, the cardholder remains responsible for payment of those purchases. In the event of a negative balance, the cardholder will be notified via e-mail stating the negative balance and the transactions that caused the negative balance. The cardholder will be given 30 days to pay the negative balance. If after 30 days the negative balance has not been reconciled, a hold will be placed on the cardholder's account in PantherNet preventing registration and transcript requests. Students will be notified by e-mail when the hold is placed on their PantherNet account and when the hold is removed. (5) Merchandise will be accepted for return according to the refund policy in force where the goods and services were purchased. Cash refunds will not be made for returned merchandise that was purchased with the PantherCard. A credit will be made to the cardholders account. (6) Gift card purchases with any PantherCard account are prohibited. (Effective 3-1-14) PantherCard Bookstore Voucher (1) You must present your PantherCard at the time of use in order to obtain services. Your card and related accounts are non-transferable; any misuse or illegal transactions can result in privileges being suspended or revoked. Illegal usage can also result in criminal prosecution and academic sanctions as provided for in the Student Handbook. You are responsible for the usage of your card, including general terms of use and specific terms listed below for the Bookstore Voucher usage. (2) Cardholder's PantherCard Bookstore Voucher privileges will be activated according to the schedule determined by the Office of Financial Aid. (3) The cardholder understands and agrees that the PantherCard Bookstore Voucher is not a credit card, nor can it be used to obtain cash or cash advances from the account under any circumstances. (4) If the cardholder's PantherCard Bookstore Voucher balance goes below zero as a result of the system or one of its readers being off-line or a reduction in financial aid eligibility, the cardholder remains responsible for payment of those purchases. In the event of a negative balance, the cardholder will be notified via e-mail stating the negative balance and the transactions that caused the negative balance. The cardholder will be given a 30 day term, or up to the last day of their academic term - whichever is shorter, to pay the negative balance. If after this grace period the negative balance has not been reconciled, a hold will be placed on the cardholder's account in PantherNet preventing registration and transcript requests. Students will be notified by e-mail when the hold is placed on their PantherNet account and when the hold is removed. (5) It is strongly recommended that students track their balance availability and receipts at all times and note that any change in your enrollment or other Financial Aid eligibility factors can affect the allowance balances. Error Resolution Procedures (1) If an error is noticed on any receipt or statement, contact the PantherCard Office no later than sixty (60) days after the error appears. If the cardholder reports the error orally, at 868-3567, a written conformation is required within ten (10) business days addressed to: Palm Beach State College PantherCard Office 4200 Congress Ave. Lake Worth, FL 33461 (2) The cardholder should furnish the following information: (a) cardholder name, (b) cardholder number, (c) a description and dollar amount of the transaction in question, and (d) an explanation of the discrepancy. (3) The results of the investigation should be available within ten (10) business days of notification. If more time is needed the investigation may take up to forty-five (45) days. If an error is found, it will be remedied by Palm Beach State College, and documentation will be provided to the cardholder. If no error is found, a written explanation will be provided within three (3) days after the close of the investigation. Copies of the documents used during the investigation may be requested by the cardholder. Closing Accounts, Refunds, Returns (1) Upon complete withdrawal from the institution, the cardholder may request his/her account be closed. The request must be in writing to the PantherCard Office. (2) The PantherCard Office reserves the right to close any PantherCard Account that has been inactive for a period of twelve (12) months. (3) Refunds on accounts will be made at the full value of the unused balance. Refunds will be mailed to the last known address within two (2) weeks of the closing request. All debts on the cardholders student account must be satisfied prior to a check being processed for a refund. Any negative PantherCard Account balances will be charged to the cardholder's student account, or billed directly to the cardholder. Documentation (1) If the point-of-sale terminal is equipped to provide a receipt, you will receive a receipt at the time of purchase. It is the Cardholder's responsibility to ensure the receipt is correct. (2) Activity statements can be generated upon request of the cardholder or via the online card office. Effective Date of Agreement These terms and conditions are effective immediately and remain so until written notification is published. Palm Beach State College shall post on the college website all changes affecting cardholder fees, charges, or liability at least twenty-one (21) days before the changes become effective. Prior notice need not be given where immediate change in a term and/or condition is necessary to maintain or restore the security of the system or account.